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Information Management Strategy and De-Merger: Public Sector

The Situation

A UK based non-departmental public body was preparing to de-merge into 2 bodies to carry out broadly the same scope of activity for different client segments.  As part of this they decided to develop a common settlement and trusted platform to enable both parts of the future organisation to share the same back end systems and processes, providing an option for shared services in the future.  We were commissioned as part of the de-merger planning to develop a new Information Management strategy.

The Approach

Our work addressed the requirements for a cross sector information management strategy to allow for the rapid and simultaneous flow of data across the whole system in support of the trusted platform and settlement system.  The scope of work addresses the underlying information architecture and conceptual data model underpinning the trusted platform and settlement system in the market.  The work was carried out by one strategy consultant and one information architect.  The deliverables were an Information Key Market Assumptions and Market Led Principles, Management Maturity Model, Outline IM Route Map, Conceptual Data Model, Market Based Information Architecture and Process Flows, Organisational Relationship Matrix and Roles and Responsibilities in the Market


The Outcome

Our involvement ended as the Information Strategy transferred into more technical business requirements gathering.  Our work helped the Agency identify the complexity that had been growing within their processes and the multiple stakeholders they were seeking to satisfy.  The initial plan to de-merge the organisation into two parts employing twice the overall number of staff was fortunately rejected due to austerity measures.  Since the de-merger, the focus has been on both simplifying their activity and monitoring outcomes rather than micromanagement of the working parts.
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